Security Statement

1. Security Measures

We use reasonable administrative, technical, and organizational safeguards designed to protect the Service and personal information. These may include:

• Secure authentication
• Role-based or account-based access controls
• Encryption in transit where supported
• Restricted administrative access
• Secure hosting and database controls
• File upload access restrictions
• Logging, monitoring, or error tracking where appropriate
• Backup and recovery practices where appropriate
• Vendor and service provider review where appropriate

2. User Responsibilities

• Keeping your login credentials secure
• Using a strong password or secure authentication method
• Not sharing account access unnecessarily
• Reviewing who you share timelines, guest lists, or vendor details with
• Promptly notifying us of suspected unauthorized access

3. Uploaded Files

Uploaded contracts, PDFs, and planning files may contain sensitive information. Only upload files you are comfortable storing in the Service and sharing with people you authorize.

4. No Absolute Guarantee

No method of transmission or storage is completely secure. We cannot guarantee absolute security, but we work to use reasonable safeguards appropriate to the nature of the information processed.

5. Security Contact

If you believe you found a security issue or unauthorized account access, contact us at admin@lumiere-hq.com.