Data Requests

1. Types of Requests

• A copy of your account information
• A copy/export of your wedding planning data
• Correction of inaccurate information
• Deletion of your account
• Deletion of specific wedding data
• Deletion of uploaded files
• Marketing email opt-out

2. How to Submit a Request

You can submit a request by using the Account Settings page, if available, or emailing admin@lumiere-hq.com.

Please include your name, account email, type of request, wedding profile name (if applicable), and any details needed to identify the information.

3. Identity Verification

We may need to verify your identity before completing a request. We may ask you to confirm your account email or provide additional information if necessary.

4. Data Export

If you request an export, we will provide a copy of reasonably available account and wedding planning data in a commonly used format where feasible. Exports may include wedding profile information, timeline items, tasks, vendors, guests, budget categories, expenses, payments, inspiration notes, and uploaded file metadata. Uploaded file exports may depend on technical availability and storage settings.

5. Account Deletion

If you request account deletion, we will delete or de-identify personal information associated with your account, subject to legal, security, tax, fraud prevention, dispute resolution, backup, and legitimate business retention needs.

Deleting your account may permanently remove access to your wedding dashboard, timelines, guest lists, vendor information, budget records, uploaded files, exports, share links, and paid feature access.

6. Shared Links and Exports

If you created share links or exported files, deletion may disable links controlled by the Service. We may not be able to delete copies already downloaded, emailed, printed, or shared outside the Service.

7. Timing

We will try to respond to requests within a reasonable time and as required by applicable law.